Meet Our Leadership Team

Shaun Burroughs is a seasoned business strategist and growth specialist with more than 30 years of experience driving profitability, scaling operations, and building high-performance teams. As a seasoned business consultant and Principal Owner of Review Driver LLC, his career has been devoted to supporting businesses of all sizes.  Shaun has worked with everyone from family-owned startups and franchise networks to billion-dollar enterprises—strengthening reputations and accelerating growth through forward-thinking business strategies.  

In addition to his leadership at Review Driver, Shaun is the founder of Bright Idea Group, where he advises organizations on strategic planning, profit maximization, and leadership development. His consulting expertise reflects a career-long focus on empowering businesses to harness their strengths, streamline operations, and achieve breakthrough performance.

Earlier in his career, Shaun held leadership roles for 18 years with Enterprise Holdings, where he built and managed award-winning sales teams across multiple business lines. He was known as a “turn-around” expert and was responsible for full P&L oversight, including sales, marketing, daily operations, recruiting, and customer service. These experiences sharpened his ability to lead diverse teams, optimize business operations, and deliver results in highly competitive markets. He founded several businesses including Fletcher Publications which developed local magazines that connected Cincinnati-area businesses with consumers, further strengthening his expertise in marketing and growth strategy.

Dedicated to community service, he has volunteered with the Marine Toys for Tots Foundation and was recognized as one of the top “leaders under 30” from the United Way organization.

A proven leader with decades of expertise in business development, strategic growth, and customer service, Shaun continues to help organizations unlock new levels of success while creating lasting impact in both business and community.

Krystal Burroughs is an accomplished entrepreneur and business leader with more than two decades of experience spanning digital marketing, reputation management, publishing, and construction. As Principal Owner of Review Driver LLC, she has spent the past ten years helping small businesses, franchisees, and corporations strengthen their online presence through innovative review management solutions. Under her leadership, Review Driver has empowered clients to build five-star reputations, attract new customers, and drive measurable increases in revenue and profitability.

Prior to founding Review Driver, Krystal owned and operated Fletcher Publications, where she launched Backyard Saver Magazine, a regional advertising platform that connected businesses with households across northern Cincinnati. In that role, she guided small businesses, franchise owners, and national corporations through critical advertising and marketing decisions, further refining her expertise in brand growth and customer engagement.

Earlier in her career, Krystal was Principal Owner of J. Kreutzjans Remodeling & Building, where for more than 12 years she oversaw client relations, employee management, and all aspects of construction projects. This hands-on leadership role honed her ability to manage complex operations and build long-term client trust. She also embraced a period of international travel, exploring Africa, Europe, the U.S., and the Caribbean—an experience that deepened her appreciation for diverse cultures, perspectives, and innovation.

Her passion for community service is evident through her volunteer leadership and hands-on contributions. She served as a Board Member for United Coalition for Animals (UCAN), where she played a key role in developing and launching the first non-profit spay/neuter clinic in Cincinnati, Ohio. As President of The Friends of Baker Hunt, she supported Baker Hunt Art and Cultural Center in its mission to expand arts and cultural education to children and seniors throughout the region.

In addition to her leadership roles, she is a certified Master Gardener actively involved in restoring historic gardens and contributing to Habitat for Humanity projects. Her dedication to giving back also extends to organizing community initiatives, including sponsoring the annual Marine Toys for Tots Foundation toy drive in her county. 

With a unique blend of entrepreneurial drive, marketing expertise, and community leadership, Krystal continues to help organizations elevate their brands while fostering meaningful impact.

Tim Walker is the founder and digital marketing strategist behind T. Walker Consulting, Inc. a specialized digital marketing firm based in Muskegon, Michigan. With over 14 years of hands-on experience Tim has established himself as a leading authority in AI search optimization, local market domination, and strategic business growth.

‍Core Areas of Expertise:

• AI Search Optimization: Pioneering strategies for LLM citations, ChatGPT visibility, and zero-click search optimization
• Webflow Development: Custom website development on secure, high-performance platforms
• Legal Marketing: Specialized compliance expertise for attorneys and law firms, including professional responsibility rules
• Local SEO & Market Domination: Helping service businesses dominate Google Local Pack results
• Google Ads Management: Strategic PPC campaigns that generate qualified leads within 48 hours

Educational Philosophy & Approach

Tim believes in direct, transparent communication and data-driven strategies. His approach emphasizes comprehensive competitive analysis before implementing any marketing tactics, ensuring resources are invested in strategies that deliver measurable business growth. He maintains that effective marketing should be a predictable profit engine, not a series of random tactics.

Professional Commitment

Tim is committed to staying at the forefront of digital marketing evolution, particularly the shift toward AI-powered search and the changing landscape where 60% of searches now end without clicks to traditional websites. His forward-thinking approach helps businesses adapt to emerging technologies while maintaining strong foundations in proven marketing fundamentals.